2026.4.1.1049 https://www.ifrog.co/todo/COHDARSS.HTML en-us TODO 2026.4.1.1049 Copyright 2015, iFrog rthomas@iFrog.co (Russell Thomas) rthomas@iFrog.co (Russell Thomas) Thu, 02 Apr 2026 15:14:54 GMT 5 10/3/26 Logged a ticket for Impulse to come out https://www.ifrog.co/todo/cohda.HTML?ID=89 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=89 19/2/26 Ticket CREATED. (Moved from cohda-6.txt - Misc) https://www.ifrog.co/todo/cohda.HTML?ID=87 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=87 Its only servers that are not authenticated. https://www.ifrog.co/todo/cohda.HTML?ID=5 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=5 13/11/25 Bernd had issue again. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=9 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=9 Refer email Michael Vorster 12/9/25 at 10:19 https://www.ifrog.co/todo/cohda.HTML?ID=25 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=25 5/2/26 Russell working on recovering from Veeam https://www.ifrog.co/todo/cohda.HTML?ID=3 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=3 16/3/26 resolved outstanding issues when Kathrine visited Adelaide. Closing ticket. https://www.ifrog.co/todo/cohda.HTML?ID=7 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=7 Edwin needs to receive local generated emails so cant use Mimecast. Refer cohda-30.txt https://www.ifrog.co/todo/cohda.HTML?ID=30 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=30 20/11/25 logged ticket support@iocane.com. Ref IMS 175586. https://www.ifrog.co/todo/cohda.HTML?ID=32 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=32 1/4/26 Logged ticket 0513232 with Iocane. https://www.ifrog.co/todo/cohda.HTML?ID=34 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=34 Do this one I can open Outlook! Priority set to 1. Covered by cohda-7.txt. Set Status to Completed and Active to false. https://www.ifrog.co/todo/cohda.HTML?ID=16 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=16 Email from Edwin received 20/11/25 at 18:55. Edwin cant log into Mimecast. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=36 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=36 Refer email from Bernd 21/11/25. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=43 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=43 18/11/25 17:16 Bernd advised its still happening. Need to log a ticket with Iocane. Advise this was happing in Outlook 2016/Exchange 2010. https://www.ifrog.co/todo/cohda.HTML?ID=48 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=48 5/12/25 Teams message from Joseph with slow VPN issues. https://www.ifrog.co/todo/cohda.HTML?ID=51 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=51 13/1/26 Applied new license file. Will expire 6/4/26 Status set to ON HOLD https://www.ifrog.co/todo/cohda.HTML?ID=60 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=60 12/2/26 Shutdown CW-SVR44. https://www.ifrog.co/todo/cohda.HTML?ID=4 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=4 22/1/26 16:36 Email Duo Email forwarded to staff@cohdawireless.com https://www.ifrog.co/todo/cohda.HTML?ID=74 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=74 27/1/25 Wade advised we are waiting for license file from NXP. Set to ON HOLD. https://www.ifrog.co/todo/cohda.HTML?ID=75 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=75 10/2/26 Discussed with Rhys that we need to task WASABI recovery process. Set as P1 https://www.ifrog.co/todo/cohda.HTML?ID=80 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=80 13/2/26 10:15 Email from Bernd re bounced email issue. https://www.ifrog.co/todo/cohda.HTML?ID=83 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=83 27/3/26 ticket completed. https://www.ifrog.co/todo/cohda.HTML?ID=91 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=91 20/2/26 Ticket Created. https://www.ifrog.co/todo/cohda.HTML?ID=88 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=88 12/2/26 Powerd off CW-SVR44 - The Exchange 2016 server. Set Status to "TESTING" https://www.ifrog.co/todo/cohda.HTML?ID=49 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=49 19/11/25 If he disappears again check the apostrophe issue and log a ticket with Iocane. Refer cohda-33.txt https://www.ifrog.co/todo/cohda.HTML?ID=26 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=26 Need to rebuild CW0209. Refer notes (cohda-1.txt). WAITING on Gavin. https://www.ifrog.co/todo/cohda.HTML?ID=1 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=1 Log a ticket with Iocane? https://www.ifrog.co/todo/cohda.HTML?ID=2 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=2 13/11/25 removed old users from Mimecast. 14/11/25 Logged a ticket with Iocane. 175443 https://www.ifrog.co/todo/cohda.HTML?ID=10 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=10 16/2/26 Ticket COMPLETED. Refer cohda-4.txt - P1 2025-11-11 Activate CW-SVR44 (ID:4) https://www.ifrog.co/todo/cohda.HTML?ID=12 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=12 Rhys will contact BTS re getting access to BMS. Status set to "WAITING" https://www.ifrog.co/todo/cohda.HTML?ID=14 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=14 Need to follow up with Edwin. Clarify his email 20/11/25 11:53 https://www.ifrog.co/todo/cohda.HTML?ID=13 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=13 13/11/25 Sent an email to support@iocane.com.au. Ticket 175406. Resolved by doing quick repair of Office365. Documented in CohdaIT.chm https://www.ifrog.co/todo/cohda.HTML?ID=17 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=17 8/1/26 Lei confirmed this was no longer an issue. Closed ticket. https://www.ifrog.co/todo/cohda.HTML?ID=18 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=18 24/11/25 Wade advised he managed to cancel the subscription. Status setto COMPLETED and Active set to False. https://www.ifrog.co/todo/cohda.HTML?ID=23 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=23 12/11/25 Emailed Matthew. Logged ticket with Iocane 17544. Ticket closed 17/11/25. Refer CohdaIT.chm. https://www.ifrog.co/todo/cohda.HTML?ID=20 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=20 Raised ticket 173929. Need to purge snapshots and move CW-SVR04. 20/11/25 Set status to TESTING. https://www.ifrog.co/todo/cohda.HTML?ID=24 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=24 18/11/25. logged ticket with Iocane. IMS175537. Refer notes for details https://www.ifrog.co/todo/cohda.HTML?ID=28 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=28 Refer email Matthew Rochester 5/11/25 - IP addresses need to be added to Mimecast. Refer cohda-31.txt https://www.ifrog.co/todo/cohda.HTML?ID=31 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=31 20/11/25 Sent email to support@iocane.com. Ticket 175591. Refer Cohda-33.txt. 20/11/25 Set status to 1TESTING1 https://www.ifrog.co/todo/cohda.HTML?ID=33 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=33 Have tapes. Waiting for Paul's emails to be recovered before destroying tapes & closing account. https://www.ifrog.co/todo/cohda.HTML?ID=44 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=44 This is on ongoing issue. 24/11/25 Rhys advised he did not get an email set to Inquiryeu@cohdawilreless.com https://www.ifrog.co/todo/cohda.HTML?ID=45 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=45 24/11/25 Email from Rhys advising he did not receive an email sent from Bernd CC sales@cohdawireless.com https://www.ifrog.co/todo/cohda.HTML?ID=46 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=46 20/3/26 SSD received. Closing ticket. https://www.ifrog.co/todo/cohda.HTML?ID=55 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=55 7/1/26 Ahmed advised he is still having issues with his laptop. Need to organise a spare. https://www.ifrog.co/todo/cohda.HTML?ID=56 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=56 29/1/26 ticket set to COMPLETED. https://www.ifrog.co/todo/cohda.HTML?ID=57 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=57 Need to replace every 2 years. 2027 we will need to replace the UPSs. https://www.ifrog.co/todo/cohda.HTML?ID=58 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=58 Track monthly Threat Protection report https://www.ifrog.co/todo/cohda.HTML?ID=59 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=59 9/2/26 Email to Dan asking if this is still an issue. Status set to WAITING. https://www.ifrog.co/todo/cohda.HTML?ID=61 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=61 14/1/25 Email from Emil & Venkat querying our Anydesk license. WAITING response from Danlaw. https://www.ifrog.co/todo/cohda.HTML?ID=62 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=62 20/1/26 Email from Andrea. https://www.ifrog.co/todo/cohda.HTML?ID=73 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=73 Email from Malik advising having issues with CW0242 https://www.ifrog.co/todo/cohda.HTML?ID=76 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=76 2/2/26 Malik unable to VPN https://www.ifrog.co/todo/cohda.HTML?ID=77 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=77 14:52 Email from Matthew Banks advising Jenkins-Docker-2004gh was offline https://www.ifrog.co/todo/cohda.HTML?ID=78 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=78 5/2/26 16:46 Email from Kash requesting the we enable Microsoft Graph https://www.ifrog.co/todo/cohda.HTML?ID=79 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=79 10/2/26 Gavin advised verbally that he couldn't login to Nitro Pro. https://www.ifrog.co/todo/cohda.HTML?ID=81 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=81 12/2/26 Email from Gaving with PDF attached https://www.ifrog.co/todo/cohda.HTML?ID=82 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=82 https://www.ifrog.co/todo/cohda.HTML?ID=84 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=84 https://www.ifrog.co/todo/cohda.HTML?ID=86 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=86 23/3/26 Received email advising last successful AD sync was 17th March. https://www.ifrog.co/todo/cohda.HTML?ID=93 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=93 https://www.ifrog.co/todo/cohda.HTML?ID=94 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=94 27/3/26 Separated from Palo update management ticket 15. https://www.ifrog.co/todo/cohda.HTML?ID=95 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=95 Wade's laptop started to BSOD. https://www.ifrog.co/todo/cohda.HTML?ID=96 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=96 27/2/26 Emailed staff advising upgrade will by 10th March https://www.ifrog.co/todo/cohda.HTML?ID=15 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=15 5/12/25 Waiting for Andrea. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=11 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=11 Postmaster NDR emails from Mimecast - 5.4.1 https://www.ifrog.co/todo/cohda.HTML?ID=47 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=47 Suspect its over heating. Need to log a ticket with Lenovo. Will look to get CW0107 running as a backup machine. Need to see if it has a rouge process running. https://www.ifrog.co/todo/cohda.HTML?ID=19 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=19 His desktop machine cant be upgraded to W11. Set priority to 3 https://www.ifrog.co/todo/cohda.HTML?ID=22 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=22 Includes email & ticket stats. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=6 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=6 https://www.ifrog.co/todo/cohda.HTML?ID=8 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=8 Need to do every 3 months. https://www.ifrog.co/todo/cohda.HTML?ID=21 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=21 18/11/25 Rhys needs admin access to run BullCharts. Not on the approved SW list. https://www.ifrog.co/todo/cohda.HTML?ID=27 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=27 20/11/25 Received 1Secure IT Asset Disposal & Data Destruction1 email from marj@excesstechnology.com https://www.ifrog.co/todo/cohda.HTML?ID=35 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=35 Jason raised this in a IT Panel meeting. https://www.ifrog.co/todo/cohda.HTML?ID=37 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=37 Need to rebuild his machine. https://www.ifrog.co/todo/cohda.HTML?ID=38 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=38 Waiting clear air to do this. https://www.ifrog.co/todo/cohda.HTML?ID=39 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=39 21/11/25 Spoke with Suant who has some Cisco IOS knowledge. Suggested using the 2960 POE switch from the lab. Only needs a small not manage POE switch in the lab https://www.ifrog.co/todo/cohda.HTML?ID=41 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=41 23/3/26 Status set to COMPLETED. Refer notes. https://www.ifrog.co/todo/cohda.HTML?ID=40 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=40 Log of reported suspicious activity. Eg Spoof emails https://www.ifrog.co/todo/cohda.HTML?ID=50 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=50 Share drives are full. https://www.ifrog.co/todo/cohda.HTML?ID=52 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=52 Ticket to capture minor ITP suff. https://www.ifrog.co/todo/cohda.HTML?ID=53 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=53 Added 16/12/25 https://www.ifrog.co/todo/cohda.HTML?ID=54 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=54 19/1/26 Email from Matthew Banks advising the login to the vSphere UI ("https://jenkins-vc02.cohda.wireless/ui/") seems 'stuck' https://www.ifrog.co/todo/cohda.HTML?ID=63 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=63 19/1/26 Created to track POR001749. $10.110.72. Status is "Pending Bill/Partially received" - Nothing to do. https://www.ifrog.co/todo/cohda.HTML?ID=64 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=64 19/1/26 Created to track POR001746 - $4,665.00. Status is 1Pending Bill1 - Nothing to do. https://www.ifrog.co/todo/cohda.HTML?ID=65 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=65 19/1/26 Created to track POR001717 - $935. Status is 1Pending Bill1 - Nothing to do. https://www.ifrog.co/todo/cohda.HTML?ID=68 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=68 20/2/26 Waiting Matthew's return for Asbuilt doco to be completed. https://www.ifrog.co/todo/cohda.HTML?ID=69 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=69 19/1/26 Created to track POR001764 - $423.39. Status is 1Pending Bill1 - Nothing to do. https://www.ifrog.co/todo/cohda.HTML?ID=72 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=72 19/1/26 Created to track POR001751 - $3,320. Status is "Pending Bill" - Nothing to do. 30/3/26 Status set to "WAITING" until POR is processed. https://www.ifrog.co/todo/cohda.HTML?ID=70 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=70 19/1/26 Created to track POR001752 $41,377.50. Status is "Pending bill" - Nothing to do. https://www.ifrog.co/todo/cohda.HTML?ID=71 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=71 18/2/26 11:13 Email from Stuart advising Asbuilt is outstanding. Matt back by 02/03 https://www.ifrog.co/todo/cohda.HTML?ID=85 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=85 19/1/26 Created to track POR001901. Waiting approval. https://www.ifrog.co/todo/cohda.HTML?ID=90 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=90 x https://www.ifrog.co/todo/cohda.HTML?ID=92 Thu, 02 Apr 2026 15:14:54 GMT https://www.ifrog.co/todo/cohda.HTML?ID=92