cohda-74.txt - P1 2019-12-19 Upcoming Duo certificate authority bundle expiration (ID:74) 19/12/25 ======== Email from Duo advising Duo's existing CA bundle will expire with instructions on on how to see who is impacted. It looks like Dan is the only user. 5/1/26 ====== 01:03 Email to Dan advising he needs to update is Duo Authenticator. AFAICT he is running 4.75.0 12/1/26 ======= 23:04 Email from Dan advising he will need to buy a new phone in order to update the Duo authnticator app as his phone is running old Android 10. He advised he will do this before Feb 2. 21/1/26 ======== 18:22 Created this ticket. 22/1/26 ======= 07:24 Email from Duo advising Duo Mobile end of support for iOS 16 and Android 11 effective April 16, 2026. Logged into Duo protal https://admin.duosecurity.com/login - Refer KeePass. Devices -> Phones -> sort by Platform. dkeil & mrzad are running Android 10. Wil is running iPhone 11. (iOS 16.0) 16:36 Email Duo Email forwarded to staff@cohdawireless.com. Status set to "WAITING" 28/1/26 ======= 11:56 Email from duo reminding existing CA bundle will expire. Forward on to Dan 29/1/26 24/1/26 ======= 06:50 "RE:01767962 Proactive - CA Pinning" Email received from noreply@salesforce.com on behalf of support@duosecurity.com asking if I still need help from Duo. Presumably with regars to the CA Bundle. 25/1/26 ======= 09:47 Replied to Due email from 24/1/26 advising that I didnt need help. 10:08 Email sent to Wil, Michal & Dan reminding them to upgrade there devices -Michal: +61 422 722 785 Android 10 - Last seen 3 months ago -Dan: +1 248 385 4673 Android 10 - Last seen 3 months ago -Wil: +61 424 643 732 Iphone 11 - Last seen 3 years ago