cohda-36.txt - P1 2025-11-20 Notification from Quectel support not being received. (ID:36)

20/11/25
========
Email from Edwin.

21/11/25
========
Only found one email from quectel.com sent in past 48 hours. Asked Edwin to confirm if that was the email he was 
expecting. Also advised to try accessing Mimecast agin. He may need to to a password reset. 
Changed status to TESTING.

5/1/25
======
18:18 email from Edwin advising OK to close ticket.

8/1/26
======
Closing ticket. Advised Edwin.