20/11/25
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-Email sent to support@iocone.com.au. Ticket No. 175591
-A Previous ticket had been logged. Refer 173624
-Shan advised he had completed a syncronization (start-adsyncsynccycle -policy delta? Refer CohdaIT.chm - ExchangeOnline-Shan also advised there were updates waiting for cw-svr49 (The jump host). I applied them.
-Replied to Shan asking him to confirm if start-adsyncsynccycle -policy delta is the sync command he ran, which de did.
-Had received a "cohdawireless.onmicrosoft.com: Syncronisation stopped for at least 24 hours" email alert from MSSecurity-n-Set status to TESTING
Refer also Cohda-28.txt - Edwin not seeing support emails in Outlook365, but OK in OWA

21/11/25
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12:11 Email from Edwin where he did not receive an email from an Zendesk notification regarding a post
made by Quetel. He also advised he had "lost" some other emails. The may be related to his apostrophie
issue. Refer cohda-45.txt - Users in DGs not receiving emais
08:22 IMS Auto Mailer email advising ticket had been closed. 

8/1/26
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No more issues. Closing ticket.